2009-10-17

Innovation Column: "Google Wave" of the psychological effects of


Over the past week,GoogleIssued the first batch of beta invitations, invite users to experience the latest "real-time communication collaboration" products-Google Wave (Google waves).

Users no longer have to frequently switch the window to send the message, and now they can create waves of looks like a web-based document, other users can modify or add an immediate comment, it seems that e-mail, Wikipedia, instant messaging and social networking the various functions wereWaveCombines one of the.

The previous feedback is positive, the user of the beta invitations are in high demand. (GoogleSaid that their invitation is continuing. ) Even for those who have already tried and liked the product's users, Wave's potential is still difficult to assess. The question now is more concentrated with the technical aspects of the discussion above, rather than its users.

Human factors

University of Bath study of computer communication Laiangwozi psychologist, explains: "We need to knowWaveHow to get people to freedom of expression and understanding of others in mind when sending instant messaging. "

WithWaveThe designer's words, but for a few decades ago, there has Email, then the "Today was not invented until the Email on the long way of." Woz view this, Email is just like any thingSocial Agreement strikeA.

Woz said: "Email is like the earlier informal memorandum, now it, Email the use of ubiquitous, but also to become more formal in." Institutions and organizations, particularly those who, intentionally or unintentionally, are encouraging the use of modern life can not be or missing Email.

That will affect theWaveThe future development of the cultural norms that have yet to be formed. However, due to people's existing network technology, we can predict the Wave's prospects.

Time trick

WaveAre most likely to change the way people communicate with just two time-related features: 1. Users can type the whole process of an intuitive person, even if the input was removed after; 2. "Playback" feature can be is like rolling waves head-on descend quickly of all operations and information replay it again.

Indiana University Bloomington campus study of computer communication platform, said Susan Haring, previous studies have shown that real-time synchronization instant messaging makes it even more with the nature of the exchanges. "AndWaveExperience comparable to-face communication, which makes communication between people should pay more attention when the technique of discourse. "

Intuitive typing process and underscoring this point, but fortunatelyWaveEmail can also be the same as the non-simultaneous display. Henin said: "The difference between the two modes of communication will not disappear, crafted in real-time news is still possible, but when another person online, your communication will be more casual." Communicate with the Wave Speed and style is more abundant than the use of Email.

Wait

Wozniak added that, while there will be a new playback variety of results. On the one hand, it highlights theWaveThe importance of information, people will save the received Email is because when a text message in the chat, or fleeting difficult to retain theEmotional focus hasBe preserved.

Henin explained:Fast Classification with Email but do not see a specific operating time compared to the "replay a group of wave-like dialogue that makes people's course of development of a relationship is more clarity,"

Playback can also enhance our ability to understand the intentions of others, this is a vital to our communication, "the theory of thinking" capability. Different communication methods provide a different basis for the formation of the model. BecauseWaveOffers a variety of delivery based on the way, so people are more easily simulate other people thought. Woz said: "The View Wave playback can help people to understand what others are thinking,"

User controllable

Henin said: "TheUser controllable operation is alsoEmail communication can help reduce the use of misunderstandings that might arise, for example, when people put a joke really, you can have a number of ways to clarify the resulting misunderstanding. "

Watts pointed out that other people can be on your left to speculate is also still very important. Email when you write, others do not see the words you have, where appropriate, the process, of course, also could not guess you were thinking.

Only when a sufficient number of users actually useWaveExchanges, we can understand people's reaction.

Henin said: "TheWaveThe designers also be controlled, but they have to wait and see the users on the situation. "Woz agrees:" The institutions and organizations, after all, users and decided how to use the Wave. "

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